Refund Policy
At High Rock, we understand that plans change. However, due to limited seats and preparation required for our programs, the following refund policy applies:
1. General
- No refunds for cancellations made less than 24 hours before the scheduled activity or event.
- For cancellations made more than 48 hours in advance, rescheduling to a later date may be possible, subject to availability.
2. Special Events & Clinics
- All bookings for special events (e.g., clinics, workshops, competitions) are non-refundable unless cancelled by High Rock.
- For Group Bookings/Parties/Corporate Events
- 15 days or more before the event: 90% refund
- 8 – 14 days before the event: 50% refund
- 7 days or less before the event: No refund
3. Cancellations by Us
If High Rock cancels an event due to unforeseen circumstances, you may choose between a full refund or transferring your booking to a future date.